Among thousands of VPN services in the market, it’s tough to test VPN provider claims credibility. When you buy a VPN service and later find out the claims are bogus, it has already been too late to get a refund. Here we come to rescue you. We aim to provide unbiased and detailed VPN services reviews to select the right one for you. Today, we will conduct a Windscribe VPN review to test the provider’s claims.
First, let’s have a look at the pros and cons of Windscribe VPN.
- No IP Leaks while Testing
- Claims to Bypass Netflix Restrictions
- P2P Traffic Supported
- User-friendly apps for all Operating Systems
- Free VPN Trial
- Canada Based VPN Service
- No Live Chat, only Bots
An Overview of Windscribe VPN
Windscribe is among one of the most trusted VPN services. The question is if it is as safe as it advertises itself. Windscribes claims that it doesn’t keep its users’ traffic logs and all session logs removed after three minutes from the database. We might believe the claim, but later we took another point under consideration, and that is the physical location of Windscribe. The company is registered and runs from Ontario, Canada, one of 5/9/14 countries of Eyes. You can imagine the privacy risks from companies operating from the regions listed in 14 Eyes.
*Based on our analysis of the physical location of the company, the first claim seems false.
You can only check the worth of any VPN service by testing and analyzing its features. To give you better feedback about the promises Windscribe made on its website and social platform, we have tried every feature. Here’re our findings.
Features of Windscribe VPN
Windscribe is among the very few most advanced and highly developed VPN services with an incredible set-of-features. Windscribe will provide a way to access the content you need online and keep you safe and secure on your browser, mobile, or router.
Let’s discuss the basic and advanced features of the Windscribe VPN service.
How many server locations does Windscribe VPN Offer?
The company has a network of approximately 534 servers in 110 cities in 60 countries. This is something of a company’s pride. Some VPN providers use fake IP from WHOIS data to counterfeit their servers. However, Windscribe offers physical servers.
Windscribe also bypasses censorship in countries like China with its Stealth Protocol, which is created exactly to do this job. However, if users struggle, they can use their API Resolution tool to set up an IP manually.
How Costly is Windscribe Premium Subscription?
Surprisingly, Windscribe premium subscription is not costly at all. Windscribe provides a unique “Build a Plan” option as well as monthly or yearly schedules. You pay $1.00 per month per server location by selecting this option.
If you go with the monthly plan, you will be billed for $9.00 per month. If you go with the yearly plan, you will only be charged $4.08 per month. The annual plan is of $49, which you need to pay upfront.
How About the Free Plan?
The free version has fewer servers and a bandwidth limit of 10GB / month. Free users are invited through various events such as referring to a friend or mining CryptoCurrency to gain more bandwidth.
Using a free account you can connect to the following locations:
- Hong Kong
How Can I Pay for Premium Subscription?
Windscribe accepts a range of methods of payment. Users may pay for additional anonymity with Bitcoin.
- Credit Card — VISA, MasterCard, and AMEX
- CryptoCurrency – Bitcoin
- Other – Payment wall
Can I Request a Refund?
Compared to many of its competitors, the Windscribe VPN refund policies are quite restrictive.
When you buy the service, you only have three days to request a refund. It isn’t a lot of time, but it is a bit reasonable given that the free version can be tested.
You must submit a written application within three days of buying a subscription to the supporting desk for a refund.
If you have used less than 10 GB of data, only then you will receive a refund.
Without this sort of limitation, most popular VPN services offer a longer money-back guarantee.
How Fast is Windscribe VPN Service?
The fastest connection speed is one of the most important attributes you can look for in a VPN.
A slow VPN speed can be very irritating. You need a fast VPN speed that can satisfy your needs, whether you are downloading, torrenting or playing online games, or just browsing the web.
To find out how fast Windscrive VPN is, we compared it with other VPNs.
The download speed was 64.34 Mbps before connecting to Windscribe.
- After connecting to the nearby US location, the download speed reduced to 36.22 Mbps with an average speed of 48.15 Mbps.
- After connecting to a Windscribe server in the UK, the average connection speed was 30.28 Mbps:
- And, for the Germany server, the average speed was 3.77 Mbps:
- On a Windscribe server in Japan, the average connection speed was 9.63 Mbps.
As you can see, Windscribe’s server speeds had some inconsistencies.
The good news for Windscribe is that Windscribe has delivered high-speed connections to its US Netflix Server, just for premium members. On the other hand, we have seen a significant speed decrease on some of the servers we checked. Overall, Windscribe has respectable server speeds but can’t rival the fastest VPNs on the market right now.
Does Windscribe VPN Support Torrenting?
Windscribe most VPN servers are Torrent supported. The VPN also offers tutorials on how to set up various torrent clients. However, on all their servers, they do not allow torrents. This is because there are stringent digital copyright rules in certain countries where they have servers.
So you should search your servers first if you’re thinking about using WindScribe for a torrent session and make sure you can find one that’s P2P friendly and relatively close to you.
The selection menu of the server specifies which VPN servers are not P2P friendly. These servers have a cross-referenced P2P symbol.
How Secure And Reliable is Windscribe VPN?
To keep you safe, you need to confide in your VPN. It seems Windscribe does its job correctly.
During the link to Windscribe VPN, we ran several leak checks and found no leaking DNS or IP. To ensure that your location and IP are not exposed, Windscribe offers DNS / IPv6 leak protection. The VPN also has WebRTC leak protection, and an automatic kill switch called the firewall by Windscribe. When your VPN connection abruptly drops, the kill switch will cut off all internet traffic. If you lose your VPN connection, your data can be exposed without a kill switch.
Additional advanced features to change the protection include:
- Port Forwarding
- Split Tunneling
- Double Hop
- Ad Blocker
Does Windscribe Keep Users’ Activity Logs?
We applaud WindScribe VPN for the fact that they write their privacy policies in a simple language. They do an excellent job of dissipating any potential customers’ concerns.
WindScribe is operating from Canada, as we stated at the beginning. Consequently, they are subject to the online monitoring program under Five Eyes. Several reports have made it clear that the CSIS secretly collects online information from its citizens.
Windscribe never collects the following types of information:
- Historical record of VPN sessions
- Source IP
- Sites you visited while connected to the VPN
This is what Windscribe does collect:
- Total amount of bytes transferred in 30 days
- Timestamp of your last activity on the Windscribe network
These data are collected to implement free tier limits and avoid network manipulation.
What Devices are Compatible with Windscribe VPN?
Windscribe provides dedicated apps and router installation guides for all major platforms. The company also offers pre-configured routers to conveniently secure all devices at home or work.
Apps for All Devices
Windscribe VPN app can be downloaded for Windows, Mac, and even Linux. Windscribe has recently created an iOS application that supports IKEv2 and OpenVPN, a whitelisting network, and Siri shortcuts. Its Android framework has also been modified and now contains IKEv2 / OpenVPN assistance, split routing, and new interface capabilities, including Color Mode and Dark.
You can install Windscribe on Amazon Fire TV, NVidia Shield, and Kodi if you want to live stream videos on your TV.
Web Browser Extensions
Windscribe VPN also features Chrome, Firefox, and Opera browser extensions. The Chrome and Firefox browser extensions are now malware, phishing blockers, and spoofing free.
For both the free and paid versions, you can connect an unlimited number of simultaneous devices, which adds value to the service.
How is Windscribe VPN Customer Support?
Windscribe has a live chat feature on its website that allows users to inquire about technical problems. But online support is a chat bot that scans and answers your question. This is one of the biggest flaws of Windscribe VPN. Missing one of he basic feature in a VPN service can cost the reputation in the market.
Windscribe has technical personnel on hand to help out if the chat bot fails to answer your questions. Create a help ticket sends your request to the employees who respond whenever they can – no time limit provided. By posing a question about dropped connections, we checked customer service. We didn’t get the a reply even after 24 hours, unfortunately.
Windscribe invites you to join and participate in the reddit.com Windscribe ‘subreddit’ where users and employees chat about the app and help users cope with the problems.
Unfortunately, the customer support feature makes us to drop Windscribe from our top 10 list.
Do We Recommend Windscribe VPN?
We are in-between, ‘Yes’ and ‘No.’
In short, Windscribe provides most of what you want in a VPN, including strong safety and consistent results.
You can watch Netflix US on as many platforms as you want and browse the Web anonymously. Thanks to its stealth mode, the VPN also works in China.
But, on the other hand, it lacks a basic feature like customer support. It operates a business from a country listed in Five-Eyes.
It will be good for a user to try its free version first before making a purchase.